Legal

Privacy Policy

We keep it simple. Here's how we handle your information.

What We Collect

  • •Your name, phone number, email, and delivery address — only what's needed to process and deliver your order.
  • •Payment details are handled securely by our payment gateway (Razorpay/PhonePe). We never store your card or UPI details.
  • •Basic browsing info like device type, browser, and pages visited — to improve the website experience.

How We Use It

  • •To process and deliver your orders.
  • •To send order updates via SMS, email, or WhatsApp.
  • •To reply to your questions or complaints.
  • •To send occasional offers or new product updates — only if you opt in. You can unsubscribe anytime.

Who We Share It With

  • •Our delivery partners — only your name, address, and phone number so they can deliver your order.
  • •Our payment gateway — to process your payment securely.
  • •We never sell, rent, or share your data with anyone for marketing or advertising purposes.

How We Protect It

  • •Our website uses HTTPS encryption for all data transfers.
  • •Payment processing happens through PCI-DSS compliant gateways.
  • •Access to customer data is limited to key team members only.

Cookies

  • •We use basic cookies to keep your cart saved and to remember your preferences.
  • •We may use analytics cookies (like Google Analytics) to understand how people use the site.
  • •You can disable cookies in your browser settings at any time.

Your Rights

  • •You can ask us to show, update, or delete your personal data at any time.
  • •To make a request, email us at help@desertslife.in or call +91 81073 78133.
  • •We'll respond within 7 working days.

Changes to This Policy

  • •We may update this policy from time to time. If we make significant changes, we'll notify you via email or on the website.
  • •Last updated: May 2026.

Questions about your privacy? Get in touch.

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