Legal

Terms of Service

The rules for using our website and placing orders. Plain and simple.

About This Website

  • •This website (desertslife.in) is owned and operated by Deserts Life, based in Barmer, Rajasthan, India.
  • •By using this site or placing an order, you agree to these terms.

Placing an Order

  • •All product prices are listed in Indian Rupees (₹) and include applicable taxes.
  • •We do our best to keep prices accurate, but we reserve the right to correct errors if needed.
  • •Once you place an order, you'll receive a confirmation via SMS/WhatsApp. This is your order receipt.
  • •We may cancel an order if a product is out of stock or if there's a pricing error. In that case, you'll get a full refund.

Payment

  • •We accept UPI, debit/credit cards, net banking, and Cash on Delivery (COD).
  • •Prepaid orders get a 5% discount automatically at checkout.
  • •All online payments are processed securely through our payment gateway. We never see or store your card details.

Shipping & Delivery

  • •We deliver across India. Most orders arrive in 2–4 business days.
  • •Free shipping on orders above ₹999. Flat ₹80 shipping fee for smaller orders.
  • •For full details, see our Shipping Policy page.

Returns & Refunds

  • •If your product arrives damaged, wrong, or doesn't look/smell right — contact us within 24 hours.
  • •We'll replace it or refund your money. No complicated forms.
  • •For full details, see our Return Policy page.

Product Information

  • •We try to describe our products as accurately as possible, including ingredients, storage, and usage.
  • •Product images may look slightly different from the actual product due to lighting and screen settings.
  • •Health-related claims on this site are based on traditional knowledge. For medical advice, please consult your doctor.

Your Account

  • •You're responsible for keeping your login details safe.
  • •If you think someone is using your account without permission, contact us immediately.
  • •We may suspend accounts that misuse our services or violate these terms.

Intellectual Property

  • •All content on this website — text, images, logos, design — belongs to Deserts Life.
  • •You may not copy, reproduce, or use our content without written permission.

Limitation of Liability

  • •We are not responsible for delays caused by courier services after dispatch.
  • •We are not liable for any allergic reactions or health issues. Please read ingredient labels carefully.
  • •Our maximum liability for any order is limited to the amount you paid for that order.

Changes to These Terms

  • •We may update these terms from time to time. Continued use of the website means you accept the updated terms.
  • •Last updated: May 2026.

Contact & Disputes

  • •For any issues, email help@desertslife.in or call +91 81073 78133.
  • •All disputes will be subject to the jurisdiction of courts in Barmer, Rajasthan, India.

Have questions about these terms?

Contact Us